Operations and People Manager - Remote
Operations and People Manager
Location: Remote (Pakistan)
Purpose
The purpose of this position is to establish, recruit, and oversee our core business divisions (Logistics, Marketing, and Design). The Operations & People Manager will relieve the founders of their responsibility for day-to-day management and ensure that the business expands in an effective, transparent, and accountable manner.
Essential Responsibilities Hiring & Team Building:
- Find the best people to hire for Design, Marketing, and Logistics. - Define role descriptions, KPIs, and reporting lines.
- Train and onboard new hires for rapid impact. Operations Management:
- Create clear department-by-department SOPs and workflows. - Set up reporting cycles (weekly, monthly, quarterly).
- Ensure smooth coordination between Pakistan (production/logistics) and Canada
(fulfillment).
Performance & Accountability: EASY APPLY
- Track and report KPIs for each department.
- Find inefficiencies early on and fix them. - Keep all teams in line with the goals of the business. Delegation of the Founder: - Take charge of everyday operational tasks. - Allow founders to focus on growth, innovation, and partnerships.
Future-proofing the Business: - Take the lead in setting up the US fulfillment structure and partnerships with third parties. - Continually improve workflows to facilitate rapid expansion. The ideal person - Five to seven years' experience in business management, HR, or operations (e-commerce, retail, or fashion) preferred).
- Proven ability to organize and lead teams. - Strong grasp of cross-border logistics, people management, and performance systems.
- Personality: excellent communicator, proactive, organized, and focused on leadership Job Type: Full-time
Monthly pay ranges from Rs35,000.00 to Rs40,000.00.
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